TERMS AND CONDITIONS (MERCHANDISE)

www.lowkeythebrand.com

PREAMBLE
1. These general terms and conditions of sale are agreed between Asas Opinativas Lda, with registered office at
Sítio das campinas, horta mendonça, tax identification number 517565005 and contact +351 911563483, hereinafter referred to as "LOWKEY" and persons wishing to make website www.lowkeythebrand.com hereinafter referred to as "User".
2. The parties agree that purchases made through the website www.lowkeythebrand.com will be governed exclusively by this contract to the exclusion of any conditions previously available on the website.

ARTICLE 1 - OBJECT
1. The purpose of these general terms and conditions of sale is to provide and define all the information necessary for the User regarding the ordering, sale, payment and delivery of delivery of purchases made on the website www.lowkeythebrand.com
2. These conditions regulate all the steps required to place an order and guarantee the this order between the Contracting Parties.


ARTICLE 2 - ORDER
1. The User places their order by completing the purchase process
presented on the website www.lowkeythebrand.com, adding the product(s) or service(s) they wish to order to their shopping cart:
2. To send your order, the User must:
a) Register on the www.lowkeythebrand.com website, providing the information requested there.
b) Log in (providing a combination of e-mail and password chosen by the User when registering).
c) Complete the information and choose the options available to you during the order completion process (delivery and billing address, shipping method, payment method, as well as the NIF and payment method, as well as the VAT number and name that you want to appear on the invoice for tax purposes).
3. The final confirmation of the order by the User is equivalent to full and complete acceptance of the prices and description of the products available for sale as well as these General Conditions of Conditions of Sale, which shall be the only ones applicable to the contract thus concluded.
4. The COMPANY will honor orders received online only up to the limit of stocks
available. If the product is not available, the COMPANY undertakes to inform the User as soon as possible.
5. The data contained in the invoice is the sole responsibility of the User. Once issued cannot be reissued with changes.
6. Orders are valid for five days, unless the order is registered under a promotional Unless the order is registered under a promotional campaign that sets a different deadline, it is not possible to guarantee prices, discounts, promotions and offers beyond this period. If payment is not received by our services within this period, the order cannot be validated.
deadline, the order cannot be validated. Any money received after this date will be refunded or used for a new order.

ARTICLE 3 - PAYMENT
1. On the website www.lowkeythebrand.com, the COMPANY offers the User the following payment methods
payment via Easypay - Instituição de Pagamento Lda:
a) Credit card (Visa, Mastercard);
b) Multibanco reference;
c) Transfer;
2. In the case of payment by credit card, the debit will be made to the User's card immediately after confirmation that the goods have been dispatched. If any products ordered are out of stock, the amount will be credited to the User's card after the order has been closed.

ARTICLE 4 - DELIVERY
1. Orders are delivered within five working days of being placed. Delivery is by CTT or DPD.
2. Shipping costs are added to the order and calculated at check-out.

ARTICLE 5 - PRICES
1. Prices are to be understood in Euros, including taxes and duties, taking into account the VAT in force on the date of payment of the order.
2. If there is an increase in the price of any product, the User will be informed immediately. You may choose to receive your order (paying the difference) or cancel it.

ARTICLE 6 - CANCELLATION AND RETURN
1. The process of cancellation or return is handled on a case-by-case basis by the COMPANY.
The request must be sent in writing to the contact e-mail address lowkey20st@gmail.com within two days of placing the order.
after placing the order, and the instructions for canceling or returning the goods will be and defined by the COMPANY by the same means of communication.
2. Whenever possible, the return should be made by the same means of payment, but iif this is not possible, the user must provide proof of payment and proof of account or card, so that the refund can be made by Bank Transfer.
3. The COMPANY undertakes to reimburse the User within the respective period (in accordance with the right of withdrawal in distance or off-premises contracts - Decree-Law no. 24/2014 - art. 10).
4. Returned products must be in a saleable condition, i.e, in the same condition in which they arrived in the hands of the User, without any anomaly or damage.
5. If the value resulting from the exchange of products in an order is lower or higher than the original value of the order, the conditions for adjustment will be indicated by the COMPANY.


ARTICLE 7 - PRIVACY POLICY
Your data is processed in compliance with the legislation on the protection of personal data.
protection. This data, which is subject to computer processing, will be included in the COMPANY's database(s).
COMPANY's database(s) and are intended for the registration and presentation of other products and services, as well as
institutional information to be made available by them.
Its provision is optional and the right to access, rectify and cancel any data that concerns you is guaranteed under the terms of the law. Cancellation of any data that directly concerns you, in person or in writing, directly to the address on the home page of this website.